Responsible Gaming
Gambling Should Be Entertainment, Not Income
At annakate.co.nz, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Remember: the house always has an edge, and you should only gamble with money you can afford to lose.
Age Verification
In New Zealand, you must be 18 years of age or older to gamble online. If you are under 18, we urge you not to use our services. If you are aware of anyone under the legal age gambling, please report it to the Department of Internal Affairs.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about the amount spent
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape stress, depression, or other problems
- Failed attempts to cut back or stop gambling
- Relationships suffering due to gambling habits
- Financial difficulties caused by gambling losses
If you recognise any of these signs in yourself or someone else, help is available.
Self-Help Tools & Safer Gaming Features
BetVictor and most responsible online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're willing to lose in a given period
- Reality Checks: Receive notifications during your gaming session to remind you how long you've been playing and how much you've wagered
- Time-Out/Cool-Off Period: Take a break from your account for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily close your account if you feel your gambling is becoming problematic
These tools are available through your BetVictor account settings. Use them proactively to stay in control.
Support Organisations
If you or someone you know is struggling with problem gambling, these organisations offer free, confidential support:
New Zealand
- Gambling Helpline NZ — Free, confidential support 24/7
Phone: 0800 654 655 | Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation
Phone: 09 302 5600 | Website: www.pgf.nz
International Resources
- GamCare (United Kingdom) — www.gamcare.org.uk
- GamStop (United Kingdom) — National self-exclusion register — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (United States) — www.ncpgambling.org
If You Need Help
Seeking help for problem gambling is a sign of strength, not weakness. There is no shame in reaching out. Support is available and recovery is possible.
If gambling is affecting your life, contact the Gambling Helpline NZ today: 0800 654 655
For more information about responsible gambling in New Zealand, visit the Department of Internal Affairs.